Governments see AI's potential, but lag in deployment

58% believe the public sector needs to hasten the pace of adoption.

Governments recognise the potential of data and artificial intelligence, yet actual deployment levels remain low (26%), according to an Ernst & Young survey.

“However, progress needs to accelerate, with 58% of respondents believing governments and the public sector need to hasten the pace of adoption,” EY said.

To do this, EY said firms must look into leading organisations that demonstrate bold leadership with a clear vision that aligns AI initiatives with their core mission. These groups establish executive-level sponsorship and dedicated investment.

“Our research reveals that successful AI implementation requires a holistic approach that addresses both technological capabilities and organisational readiness simultaneously,” EY added.

Pioneers prioritise establishing a robust data infrastructure and governance before advancing to AI applications by focusing on high-quality data, modern architecture, and secure platforms.

They also address talent gaps through strategic workforce planning, comprehensive training programs, and external partnerships that bring technical skill sets.

Additionally, successful organisations foster environments where innovation, experimentation, and comfort with emerging technologies can flourish.

Further, EY said building public trust is essential, with leaders developing strong ethical guidelines, transparent data practices, and meaningful human oversight.

Finally, organisations must establish diverse partnership networks across the public, private, academic, and civil sectors to accelerate implementation and extend their capabilities.